What Is AutoZone?
Memphis, Tennessee-based AutoZone, Inc. is a leading retailer and distributor of automotive replacement parts and accessories in the United States. AutoZone.com acts as the company's principal e-commerce marketing venue, serving customers on the world wide web.
What Product Departments Does AutoZone.com Offer?
AutoZone.com offers the following online product departments:
What Specific Products Does AutoZone Carry?
AutoZone stocks a huge inventory of automotive parts and accessories. Among the offerings are:
Brands offered include AC Delco, Armor All, Autolite, Bosch, Bussmann, Champion, Delphi, Duralast, Ecopower, Fram, Goodyear, Havoline, Innova, Jam Strait, Koehler, Lucas Oil, Mobil, Motorcraft, Next Dimension, Optima, Phoenix Systems, Quaker State, RoadMaster, Sylvania, Tridon, Turtle Wax, Ultra Frame, Valvoline, Voodoo Ride, Westin, XtraVision, Yankee Candle and Zoom Performance.
What Countries Does AutoZone.com Ship To?
AutoZone.com ships to the United States, U.S. Territories, P.O. boxes and military APO/FPO/DPO addresses only.
What Are Shipping Costs?
AutoZone.com uses Federal Express (FedEx), the United States Postal Service (USPS) and freight as its carriers. Shipping costs are dependent on size, weight and selected shipping method and are calculated at checkout. Generally, customers in the continental United States can choose from four different FedEx shipping options. Shipments going to Alaska and Hawaii will incur an additional $10 FedEx delivery fee.
Free ground shipping is offered on orders over $75 and free USPS shipping to all military APO/FPO/DPO addresses.
What Methods of Payment Are Accepted?
AutoZone.com accepts the following online payments:
AutoZone.com does not accept personal checks, debit cards, CODs or AutoZone gift cards.
Is There a Return Policy?
Yes. States official company policy: "To return a product to AutoZone.com, first drain all fluids, if any, from the product. Then fill out the Return Form (Section B of your shipping invoice) and include it with the product in its original packaging and/or box. If you are shipping from the United States and if either (i) AutoZone.com made a shipping error or (ii) the product was defective when shipped from AutoZone.com's Fulfillment Center, AutoZone will provide you with a return shipping label. Place the return shipping label on the outside of the box and ship it."
What About Customer Service?
AutoZone.com offers the following customer service and contact options:
Does AutoZone Have Physical Stores?
Yes. AutoZone operates over 5,000 retail stores in 49 U.S. states (Hawaii is the exception), the District of Columbia, Puerto Rico and Mexico. In 2012, AutoZone opened its first retail store in Brazil. A handy Store Locator is featured at AutoZone.com.
Is There an Affiliate Program?
Yes. AutoZone.com offers an affiliate program through Commission Junction (CJ). Affiliates earn 8% commission on every referred sale.
How Long Has AutoZone Been in Business?
AutoZone, Inc. began business as Auto Shack, opening its first retail store in Forrest City, Arkansas, on July 4, 1979. In 1988, Auto Shack officially changed its name to AutoZone. AutoZone.com made its online debut in 1996. AutoZone, Inc. (stock symbol: AZO), a Fortune 500 company, began trading on the New York Stock Exchange in 1991, where it opened at $27.50 a share. AutoZone, Inc. makes its corporate headquarters at 123 S. Front St., Memphis TN 38103 United States. Phone: (901) 495-6500.
AutoZone maintains a social media presence on Facebook, Twitter and YouTube.